Refund policy
Last updated: 15 October 2026
This English version is an indicative translation. In case of discrepancy, the French version prevails.
30-day guarantee
KEA Thérapie offers a 30-day money-back guarantee. If you are not satisfied with your GESTE & PERFORMANCE subscription (monthly or yearly), you can request a full refund within 30 days of your order date, including on renewal.
How to request a refund
Payments and refunds are handled by our reseller Paddle.com, Merchant of Record for our orders. To request a refund, go to paddle.net with the e-mail address used for the purchase, or write to contact@gesteperformance.com and we will forward your request.
Processing time
Once approved, the refund is made to the original payment method, usually within 5 to 10 business days depending on your bank.
Cancellation
You can cancel at any time; access remains active until the end of the paid period. See also Paddle's refund policy.